How to Buy Contact Lenses Online in Australia (Safely)
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Always follow your optometrist’s instructions regarding contact lens type, wear schedule, and care. Contact lenses should only be worn as prescribed. Eyesonline supplies only genuine, ARTG-listed contact lenses from authorised Australian distributors.
Is It Legal to Buy Contact Lenses Online in Australia?
Contact lenses are classified as medical devices under Australian law. While there is no legal prohibition on purchasing them online, the TGA and Optometry Australia strongly recommend that wearers only purchase lenses matching an active prescription. Reputable online retailers will ask for your prescription details at checkout.
What Do I Need to Order Contact Lenses Online?
To place an order you need the following from your contact lens prescription:
- Brand and product name (e.g., Biotrue ONEday, Acuvue Oasys)
- Power/sphere (your correction strength, e.g., -2.50)
- Base curve (BC) and diameter (DIA) — these ensure correct fit
- For toric lenses: cylinder and axis values
- For multifocal lenses: add power
How to Check If an Online Retailer Is Trustworthy
Australian-owned and operated: Lenses sourced through the Australian supply chain with full manufacturer’s warranty.
Genuine, ARTG-listed products: The Australian Register of Therapeutic Goods lists all legally available medical devices.
Health fund compatibility: Legitimate retailers provide invoices with correct item numbers. Eyesonline works with Bupa, Medibank, HCF, NIB, Australian Unity and more.
Clear returns policy and contact details: Eyesonline is reachable on (07) 3392 6890.
How Long Does Delivery Take?
Most Australian online contact lens retailers deliver within 2–7 business days via Australia Post. Eyesonline provides free shipping on all orders over $150, delivered Australia-wide.
Can I Save Money Buying Online vs In-Store?
Online retailers often offer competitive pricing without shopfront overheads. Combined with health fund rebates and Eyesonline’s 10% first-order discount, buying online can reduce your annual lens cost significantly without compromising on product quality or authenticity.
FAQ: Quick Answers
Do I need a prescription?
Yes. Australian regulations require contact lenses be worn as prescribed.
What if I want to try a different brand?
Always consult your optometrist before switching. Different products have different base curves and materials.
Are online lenses the same as from my optometrist?
If the retailer sources through the official Australian supply chain (as Eyesonline does), the lenses are identical.
Shop with confidence at Eyesonline.
100% Australian owned, genuine brands, free shipping over $150, and health fund claimable. Browse our full contact lens range or use Quick Reorder to restock your usual lenses.
