Can You Claim Contact Lenses on Your Health Fund?

Health fund coverage, limits, and claim processes vary between insurers and policy levels. The information in this article is general in nature and should not be relied upon as financial advice. Contact your health fund for details specific to your policy.

How Does Health Fund Coverage Work?

Contact lenses are typically covered under the “Optical” or “Optical Extras” category. The amount you can claim depends on your level of cover and your fund’s annual limits — most funds offer between $150 and $400 per year for optical items. Claims usually reset on 1 January or your policy anniversary.

Can I Claim Lenses Bought Online?

Yes. There is no requirement that lenses be purchased from a physical optometry practice. What matters is that the invoice includes: product name, quantity, item number, your name, and the date of purchase. Eyesonline automatically includes all required details on every invoice.

Which Health Funds Does Eyesonline Work With?

Eyesonline invoices are accepted by a wide range of Australian health funds including Bupa, Medibank, HCF, NIB, AHM, Australian Unity, Peoplecare, SGIO, Teachers Union Health, CUA/Great Southern Bank, and NRMA. If your fund includes optical extras, your Eyesonline purchase is very likely claimable.

How Do I Make the Claim?

Step 1: Purchase your contact lenses from Eyesonline as usual.

Step 2: Receive your tax invoice via email (sent automatically).

Step 3: Submit your claim through your health fund’s app, portal, or branch.

Step 4: Your rebate is processed within a few business days.

Tips to Maximise Your Rebate

Check your balance before ordering: Log in to your fund’s portal to see remaining optical allowance.

Time your purchases: If benefits reset on 1 January, place an order in late December and again in early January to claim across two benefit periods.

Combine with first-order discounts: New Eyesonline customers get 10% off their first order, which stacks with your health fund rebate.

FAQ: Quick Answers

Can I claim coloured contact lenses?
Depends on your fund. Some only cover prescription lenses; others cover all contacts.

Is there a waiting period?
Most funds apply 6 or 12 months for new optical extras cover before you can claim.

Do I need to send my prescription?
Your fund may ask for a copy. Keep your most recent one on hand.

Start saving on your contact lenses today.

Browse Eyesonline’s full range, enjoy 10% off your first order, and claim your purchase through your health fund.

Health fund coverage, limits, and claim processes vary between insurers and policy levels. The information in this article is general in nature and should not be relied upon as financial advice. Contact your health fund for details specific to your policy.